Returns & Exchanges
At FMS Hobby, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Our goal is to make the exchange or refund process as seamless as possible so you can get back to styling your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package the Items
Securely place the unworn garments back into their original packaging, ensuring all designer tags and labels remain intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
